At dozservices.in, we aim to provide reliable digital and online services. Please read this Refund and Returns Policy carefully before making any payment on our website.
Digital Services
dozservices.in offers digital and online services. Due to the nature of digital services, returns are generally not applicable once the service is delivered or activated.
Refund Eligibility
Refunds may be considered in the following cases:
- Duplicate or excess payment made by mistake
- Service not delivered as described
- Technical issues from our side that prevent service delivery
Refunds will not be provided if:
- The service has already been delivered or used
- Incorrect information was provided by the user
- The request is made after the service process has started
- Issues are caused by third-party services or user-side problems
Refund Request
To request a refund, users must contact us with valid transaction details and the reason for the refund request.
Refund Method
- Approved refunds are processed through the original payment method only
- All refunds are initiated via Razorpay, our payment gateway
- Processing time may vary depending on banks or payment providers
Cancellation Policy
Cancellations are allowed only if requested before the service is initiated.
Once the service has started, cancellation and refund requests may not be accepted.
Processing Time
Approved refunds are usually processed within 5–7 business days, subject to payment gateway and bank processing timelines.
Policy Updates
We reserve the right to update this Refund and Returns Policy at any time. Changes will be effective immediately once posted on this page.
Any Inquiry & Support
For refund-related questions or support, please contact us:
📧 Email: digitalmode655@gmail.com
🌐 Website: https://dozservices.in